FTC accuses Live Nation and Ticketmaster of illegally reselling event tickets - CBS News

Joint Lawsuit Targets Live Nation Entertainment and Ticketmaster for Allowing Brokers to Engage in Unauthorized Sales Practices

In a significant development, the Federal Trade Commission (FTC) and state prosecutors have joined forces to file a joint lawsuit against two of the largest event services companies in the United States: Live Nation Entertainment and Ticketmaster. The complaint alleges that these companies have failed to prevent or adequately address the practice of brokers engaging in unauthorized ticket sales.

Background

The music and entertainment industries are known for their complex ticketing systems, which often involve a network of secondary ticket sellers, also known as brokers. These brokers purchase tickets from authorized sellers, such as event promoters or original ticket holders, with the intention of reselling them at inflated prices to fans eager to attend sold-out events.

The Problem

The FTC and state prosecutors argue that Live Nation Entertainment and Ticketmaster have failed to take adequate steps to prevent or address this practice. By allowing brokers to operate freely on their platforms, these companies are accused of enabling the unauthorized sale of tickets, which can lead to artificially inflated prices, scams, and unfair treatment of fans.

Key Allegations

The joint lawsuit makes several key allegations against Live Nation Entertainment and Ticketmaster:

  • Lack of adequate controls: The companies allegedly failed to implement sufficient controls to prevent brokers from engaging in unauthorized ticket sales on their platforms.
  • Insufficient monitoring: Despite being aware of the issue, the companies allegedly did not adequately monitor for and address instances of broker-related misconduct.
  • Inadequate penalties: The companies are accused of failing to impose adequate penalties on brokers who engage in unauthorized ticket sales.

Consequences

If the allegations in the joint lawsuit are proven true, the consequences for Live Nation Entertainment and Ticketmaster could be significant. These may include:

  • Financial penalties: The companies may be required to pay fines or other financial penalties for their alleged failures.
  • Injunctive relief: The courts may order the companies to take specific actions to prevent broker-related misconduct, such as implementing new controls or monitoring procedures.
  • Reputational damage: The companies' reputations could suffer if the allegations are proven true, potentially leading to a loss of business and revenue.

Industry Impact

The joint lawsuit has significant implications for the music and entertainment industries. By addressing the issue of broker-related misconduct, the FTC and state prosecutors aim to protect fans from unfair ticket prices and ensure that all consumers have access to fair and transparent ticketing systems.

Fan Perspective

Fans are often at the forefront of these issues, feeling frustrated when they can't get tickets to their favorite events or are taken advantage of by unauthorized sellers. The joint lawsuit provides a glimmer of hope that these companies will take action to address this problem and ensure that fans have a fair shot at getting tickets.

A Look Ahead

As the case unfolds, it is likely that we will see further developments in the dispute between Live Nation Entertainment, Ticketmaster, and the FTC and state prosecutors. One possible outcome could be a court-ordered settlement that requires the companies to implement new controls or monitoring procedures to prevent broker-related misconduct.

In conclusion, the joint lawsuit against Live Nation Entertainment and Ticketmaster is an important step towards addressing the issue of broker-related ticket sales. By taking action to protect fans and ensure fair and transparent ticketing systems, these companies can help rebuild trust with consumers and maintain a positive reputation in the industry.

Timeline

  • Initial Complaint: The FTC and state prosecutors file a joint complaint against Live Nation Entertainment and Ticketmaster on Thursday.
  • Discovery Phase: The companies respond to the allegations, and discovery begins to gather evidence and testimony.
  • Trial: The case goes to trial, where both sides present their arguments and evidence.
  • Ruling: The court issues a ruling, which could include financial penalties, injunctive relief, or other consequences for the companies.

Notable Figures

  • Federal Trade Commission (FTC): The agency responsible for enforcing federal laws related to consumer protection and competition.
  • State Prosecutors: The prosecutors handling the case in multiple states, working together with the FTC to bring charges against Live Nation Entertainment and Ticketmaster.
  • Ticketmaster vs. Congress: A separate lawsuit filed by lawmakers seeking to reform the ticketing industry.
  • Brokers' Association Lawsuits: Multiple lawsuits filed by broker associations against Live Nation Entertainment, Ticketmaster, and other ticketing companies.

Industry Insights

  • Secondary Market Sales: The sale of tickets on secondary markets is a complex issue, with multiple players involved in the process.
  • Ticketing Regulations: Various regulations govern the ticketing industry, including laws related to resale, consumer protection, and competition.

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